Consumers have the right to withdraw from this contract within
fourteen days without giving any reason.
The withdrawal period is fourteen days from the date on which
the contract is concluded.
To exercise your right of withdrawal, you must inform us of your
decision to withdraw from this contract by means of an unequivocal
statement, for example a letter sent by post or an email:
TOGETHER GmbH
Albert-Einstein-Str. 1
95028 Hof
Germany
You may use the model withdrawal form provided below, but its
use is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to
send your communication concerning the exercise of the right
of withdrawal before the withdrawal period has expired.
2. Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments
received from you without undue delay and no later than fourteen
days from the date on which we receive notice of your withdrawal
from this contract.
We will generally make the reimbursement using the same means of
payment that you used for the original transaction, unless expressly
agreed otherwise. You will not incur any fees as a result of the
reimbursement.
3. Early expiry for digital content
For a contract for the supply of digital content that is not
supplied on a tangible medium, the right of withdrawal expires if
we have begun performing the contract,
you have expressly consented to us beginning performance before the withdrawal period expires,
you have acknowledged that you will lose your right of withdrawal when performance begins as a result of that consent, and
we have provided you with confirmation of the contract recording that consent and acknowledgement.
The right of withdrawal therefore does not expire merely because
you placed the order, gave your consent or made payment. It expires
only when supply of the PDF guide has begun and the conditions
listed above have been met.
4. Special information about pre-orders
The digital €1-House Guide will be available from
.
Any right of withdrawal that still exists remains unaffected
until the PDF is actually supplied.
If the order is validly withdrawn before supply begins, the guide
will not be supplied. Any payments already made will be reimbursed
in accordance with the provisions above.
5. Declaring withdrawal by email
You may declare your withdrawal informally by email. Your message
must merely make it clear that you wish to withdraw from the
contract. You do not need to give a reason.
If possible, please state your name and your order or invoice
number so that we can identify the order reliably.